Cancellation Policy

Our Facilities.

1. Use of Internet is complimentary. All rooms, public areas have WIFI.
2. Complimentary Fruit Basket of fruits in season is provided on arrival.
3. Two Bottles of drinking water is provided complimentary on daily basis. 4. Every room has 42″ Sony LCD TV, DVD player, mini bar, safe deposit box.
Child Policy:
One child of 12 years and below can stay in the parents rooms free of charge. Extra Bed will be provided. Child between 13 and 18 Yrs can stay in parents room but the applicable rate for the extra bed will be levied. For two children below 12 years occupying parents room, cost of one extra bed will be levied. Extra beds will be provided on availability only. Hotel reserves the right to validate age of child if deemed necessary.

Photo Identity:
All the Guests are requested to produce the Government Approved photo identity card / valid travel permit for Indian Nationals and Valid Passport and Visa for Foreign Nationals upon Arrival.

Pet Policy
Pets not allowed.

Cancellation Policy
This cancellation policy shall apply to those agents who want confirmation of rooms, 60 days prior to the date of arrival.

Definition:
Agent: a person employed to make reservation for the guest or a person contracted by the guest to make reservations for him/her/ them.
Full deposit: the deposit to be made by the agents which includes the room charge(s), food charge(s) and applicable taxes for the reserved duration of stay in the hotel in advance.
High season: The months of March, April, May, August, September, October and November. Low season: Rest of the months.

Terms and Conditions:
The agents reserving the rooms shall make full deposits 2 (two) months prior to the date of arrival of their guest.
The confirmation of number of rooms shall be made by the hotel, upon receiving request for reservation from the agents. Such confirmation shall be communicated through accepted procedure, and it shall be subject to the availability of rooms.
The agents shall inform the hotel management immediately on any kind of changes, so that other agents on waiting list can be accommodated.
The agents shall be contracted if the hotel management gets any query for the reservation on dates over lapping your reservation dates till the advance is deposited as per clause given above. The hotel management reserves the right to allot rooms to other agents of the above stated deposit is not made on time.
All correspondence concerning reservation or cancellation has to be made in writing.

Hotel management shall levy cancellation charges as follows:
A) High Season
Cancellation made within 31-60 days from the date of arrival: 50% Cancellation made within 30 days from the date of arrival: 100%

B) Low Season
Cancellation made within 11-30 days from the date of arrival: 50% Cancellation made within 10 days form the date of arrival: 100%